I received service from Atlantic Home Builders in Nov of 2007. I got a wooden privacy fence put up in the back of my home. The first incident was before I got the fence done I had to call the company at least 3 or 4 times to find out when they would be coming out to put the fence up. They for some reason have a hard time communicating with their customers. Every time I called I would speak with Larry, and he would tell me to hold on so he can call the guy in charge of putting up the fence. He said the weather is the issue. They finally came out and started the job. Once the fence was up, I noticed the wood they used is very thin. I asked the workers about this and I was told that this is the wood they use. I got two gates with the wooden fence for an entry and exit in and out of my back yard and alley way.The locks on the gate are so hard to use. The latch that locks the gates gets stuck all the time. The latch on the outside for people to enter constantly falls out. I was told the locks are fine I just don't know how to use them. I showed the worker the locks; he said I need to open them with more force. This is odd being that the locks are BRAND NEW! I am finding that the wood is splitting and the posts are splitting. The panels are coming off of the post.I called about this problem and when they finally came out they told me that someone must have been pulling on the fence that is why the panels of wood are coming off of the post.He proceeded to tell me that if it continues to happen they will not keep fixing it. There are nails popping out of the fence, which makes me very nervous because my two year could get hurt. I called and left the company a voicemail and still have not heard anything from them. I will continue to call until someone comes out to fix these problems.I did not pay $4800 for a horrible job like this.I wouldn't recommend anyone get work done from this company.This company is only out to get your money and they do not stand by their work.
Cons: thumbs down