I walked in and was impressed with their showroom. That's where the good ends. No greeting, no mention that they had a raffle/special going on. They didn't mention anything that they do for customers. I finally went up and asked if they designed rooms and what all they did. I then asked to see a portfolio or pictures of rooms they had designed. They had NONE! Did I mention they design rooms. Awkward silence, then the lady asked if I had an email address. Hello? It's 2010! Of course I have an email address! She said she guessed she could possibly try and find some pics to email to me.....well gee, I would hate to inconvenience you.
Pros: beautiful pieces
Cons: No customer service, they could care less about you.