I just got hung up on by the the sales guy over at Atlanta Awning. He was rude and argumentative and when I mentioned it didn't feel like he wanted my business (I'm just trying to get an awning, not a big deal), he went off about how my small order didn't make him a lot of money ($400) and how the drive to measure already cost him too much in gas and then hung up on me . Wow. His name is Ben Kimbrell. I am amazed at how poor business etiquette has become.