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Atherton's Automotive - 45 Reviews - 2900 W Broadway, Council Bluffs, IA - Auto Parts Reviews - Phone (712) 308-8503
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Atherton's Automotive

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2900 W Broadway
Council Bluffs, IA 51501
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(712) 308-8503
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Atherton's Automotive - Council Bluffs, IA
Atherton's Automotive - Council Bluffs, IA
Atherton's Automotive - Council Bluffs, IA

Reviews

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Best

I had a headlight that had gone out. And of course I thought I had no time to wait to get it fixed on such short notice. So I went to a store and bought $60 worth of bulbs that I ...

Worst

Doing business with them was not a good experience. I will never use this business again nor will I be recommending them to anyone that I know.

Headlight Dilemma 10/28/2017

I had a headlight that had gone out. And of course I thought I had no time to wait to get it fixed on such short notice. So I went to a store and bought $60 worth of bulbs that I thought I could easily install myself. Turns out I'm not so mechanically inclined. So I called Matt Jr. and explained to him my dilemma. He told me to come down to the shop. When I arrived not only did he and Nick get my light replaced within 30 minutes. But it actually saved me $20 by bringing it in. This is one of the many reasons why myself and my family have always come to their shop. They are always there when we needed them. Even on short notice. They are the best! Thank you guys! more

2002 Honda CR-V 10/28/2017

As always, quality service and friendly staff. more

service 10/24/2017

Always professional and reasonable price. Very thorough on diagnostic work. more

Atherton Auto 10/20/2017

Matt and the mechanics are top notch in customer service as well as vehicle service. more

Execllent service and great follow up! 10/20/2017

The car is running great, the plan for future work is set and manageable, and Atherton's follow up is unlike any other shop I've brought my car to. Also, they will arrange for transportation when I bring the car back in if needed. The car feels a lot safe than it did 2 weeks ago and will hopefullt run another 15 years just as well. more

Trust 10/20/2017

They always take care of me. Matt Jr always lets me know if there is something that could be done but isn't necessary and we save it for another trip. Its hard to find a mechanic that isn't going to hose you but Atherton's always takes care of you! more

Problem solved 9/29/2017

I had a hard shift in the first and second gear that was concerning me that there may be a bigger issue in the transmission. Matt found a service bulletin that had a software update for my fusion. After the update was applied, they informed me it might. Take a few days to see improvement due to the car adjusting with the new software. The very next the hard and quick shifting was gone. Very happy with the end results. Thanks to Matt and his team at Atherton's more

Atherton's is the Best! 9/8/2017

Atherton's has taken care of my three vehicles since moving to Council Bluffs in 2009. The three vehicles include a 1999 Buick Riviera; 2001 Corvette convertible; and a 1993 Chevrolet Silverado pick-up. One of the Atherton brothers has received (earned) the highest award for automotive analysis from NAPA. Each vehicle is thoroughly checked when delivered to Atherton. Service needs are immediately discussed with the owner, including points placed on the "watch" list. Another Atherton brother communicates with each customer regarding vehicle maintenance needs, using vocabulary and terminology that the customer clearly understands. The front desk staff is equally as competent, serving customers promptly with accuracy. One last point: every staff member greets each customer by his or her first name when entering either the office area or the work area, which is a deeply appreciated personalized touch. Atherton Automotive staff respects the well-being of their customers, which reflects their interest in the continued well-being and safety of their customers. more

Great Service! 9/4/2017

Junior is really good to me. Fixes my car every time something is wrong and gives me a loaner. They are fair with me and take care of all the warranties when necessary. The service keeps me coming back. more

Great service-detailed oriented 9/1/2017

Appreciated the attention to details and outlining recommendations so I could remember what was done and what needs to be done. Great having a loaner car available to use as well. Also like the email that allows you to keep track of service to the vehicles more

Always thorough. 9/1/2017

Went in for an oil change. They did that and reviewed those things we've been watching. When done, I had the confidence of driving away in a vehicle that was as "good to go" as it could be. Thanks, guys! more

Friendliest shop in town 8/17/2017

My Wife has told me how great the staff is there and so friendly. She gets ice there! I figure if they are that nice with just an ice purchase why not try them for service! I wasn't disappointed! Give them a try! more

Professional automotive service center 8/2/2017

Atherton Automotive provides high quality service, work and parts. My work has been done timely, as scheduled with good communication if there are other issues. Followup if needed was excellent. They point out other issues they see although not everything is worth doing on an older vehicle. Atherton is not the cheapest route to go but their work allows us to haul bicycles on 3000 mile trips in our van with 160,000 miles on it with confidence. more

Trustworthy 7/31/2017

Thank you for taking care of our Jeep Cherokee and for your honesty as to what our Jeep needed. more

Mystery Solved 7/26/2017

My Jeep was overheating and after several visits we got the mystery solved. Car repair is such a daunting thing and Matt and Nick are such polite and caring guys. It turned out to be a complex multi visit solution which was costly but the gave me a courtesy car on loan for two weeks at no charge so I still had a vehicle to drive! The follow up is always thorough and we will use them for all our vehicle needs!! more

great service!!!!! 7/25/2017

extremely knowledgable about my VW car , customer service was terrific. more

Great service 7/21/2017

Great service as usual. Friendly & helpful crew. more

Helpful honest people 7/21/2017

Highly recommend. Complete trustworthy more

Recent visit 7/20/2017

Great service, plus they look out for you on future concerns about your vehicle more

2013 Chevy Cruze 7/15/2017

They know me and the car I have and recommend work to be done - giving advance notice. more
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FALL DISCOUNT :
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Owner Message

  • We are an Independent Automotive Service Center featuring quality ACDelco Parts. We offer vehicle maintenance, service & repair. Feel free to call or come by our location anytime.

Additional information

  • Hours:

    Mon-Fri 8am-5pm, Sat 8am-12pm
  • Payments:

    Discover, Master Card, Visa, American Express
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