I refer to the service as unbelievable because I am still amazed at the quality of service I received from Assured Comfort.
I saw a billboard ad for a "free furnace with the purchase of an A/C." I contacted the company, with reservations, because I thought that there was a catch to the ad.
Mr. Bobby Rodriguez came to our home and assessed our needs. He provided excellent customer service, very personable and professional, and he did not try to give us a sales pitch to sell equipment we did not need. The price was excellent. We were sold at that point and agreed to purchase the new A/C and have the ducts cleaned, as well. And yes, we did receive a FREE FURNACE.
The crew came out a week later (Brad and CJ) and did an excellent job!!! They were very professional, courteous, and respectful. They used shoe coverings and drop cloths. They removed all the debris and old equipment, and did an excellent job with cleaning up their work area. I was really impressed with the caliber of work they performed.
I also agreed to have the ducts cleaned, so Jordan came out on the same day to clean the ducts. He was very professional, courteous and respectful, as well. I have over 15 ducts and returns, combined, and he patiently cleaned each and every one, with a smile. He also used shoe coverings and wheel coverings for the equipment he took up and down the stairs. He did an excellent job!!!
I am really happy with my new HVAC system and I can finally breathe clean air. Thanks to Assured Comfort. I recommend this company!!!