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Aspen Dental - 17 Reviews - 3436 S Florida Avenue, Lakeland, FL - Other Reviews - Phone (863) 272-7610

Aspen Dental

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3436 S Florida Avenue
Lakeland, FL 33803

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(863) 272-7610
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Reviews
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Best

Very good at my last appointment. 7am excellent for me. Heidi was excellent.

Worst

My family and I have new dental insurance, I phoned this office to see what co-pays are, pricing I'm on a strict udget. The girl on the phone had no enthusiasism or courtesy, all ...

Editorial review from BirdEye 3/25/2017

by Gail at BirdEye Provided by BirdEye
Very good at my last appointment. 7am excellent for me. Heidi was excellent. more

Editorial review from BirdEye 10/28/2016

Great service and very friendly staff more

Editorial review from BirdEye 3/31/2016

Katrina the hygienist & Dr. Klein are both very professional & friendly. more

Editorial review from BirdEye 3/1/2016

Grewt experience! Friendly office staff ?? more

Editorial review from BirdEye 2/18/2016

Great hygienist she is very pleasant and does great work make me enjoy a tense moment. Great job. more

Editorial review from BirdEye 1/20/2016

This was my first visit and everyone was very friendly, professional and efficient. I would definitely recommend to a friend! more

Editorial review from BirdEye 1/18/2016

Excellent and quick service more

Editorial review from BirdEye 1/16/2016

Dr. Klein was very patient and understanding! I used to hate going to the dentist because it hurt. I was able to get my smile back! Austin is great as well as Katrina! I would definitely recommend this office to everyone! more

Absolutley ridiculous 6/28/2012

My family and I have new dental insurance, I phoned this office to see what co-pays are, pricing I'm on a strict udget. The girl on the phone had no enthusiasism or courtesy, all she kept saying to my question well our cleanings start at this price and it could be something else, then I asked her on a standard price for a crown she qwas like "um we don't have set prices" well that tells me we can charge you what we feel like, depending on the day. Not on my watch, sorry WOULD RECOMMEND TO STAY AWAY UNLESS YOU WANNA GET ROBBED! more

null 6/20/2012

So, Awsome Dentists staff, very proffesional also. Very well done job in my mouth, like I've never had it. True dentists certainly knowing what they're doing! Pros: null Cons: null more

Aspen provided quality customer service 5/31/2012

Aspen provided quality customer service and went the extra mile for me. I have a limited opening of my mouth due to a previous health problem. The dentist was able to give me fillings when other dentists would not even try. Everyone had a great attitude and they were upfront with all the costs. The office manager is very detailed and explained the treatment plan clearly. I had a great experience and will use Aspen for my dental needs going forward. Pros: null Cons: null more

so so 5/15/2012

Gave me doubts with there book keeper. Watch out tried to charge me twice for the same procedure. Ex ray happy also. The actual dental work was good. I had went there for a problem and pain with one tooth. I asked to just help me with that tooth. they said sure. next thing i know is there working me up for a hole mouth of work and asking me to sign a agreement for them to fix everything wrong for 2000.00 dollars. No just fix what I ask for..... Pros: null Cons: null more

Aspen Dental 11/23/2011

I had recently visit Aspen Dental as a new patient with the most awsome team at south lakeland. Everyone was very nice. The receptionist Mindy was always smiling in the front desk everytime patients came in and also answering phone calls. The dental assistant both were awesome Cierra and Victor both instructed me very well into everything that was going to be done, Sherea the hygenist, love her she was very gentle in doing teh probing exam. Dr. Cartagana is a very good doctor would recommend her to my friends and family. Danielle the office managershe was very helpful in offering the many options they have to continue my treatment at their office. To anyone who reads this review I would recommend this office for family visits. more

Aspen Dental 11/23/2011

I had recently visit Aspen Dental as a new patient with the most awsome team at south lakeland. Everyone was very nice. The receptionist Mindy was always smiling in the front desk everytime patients came in and also answering phone calls. The dental assistant both were awesome Cierra and Victor both instructed me very well into everything that was going to be done, Sherea the hygenist, love her she was very gentle in doing teh probing exam. Dr. Cartagana is a very good doctor would recommend her to my friends and family. Danielle the office managershe was very helpful in offering the many options they have to continue my treatment at their office. To anyone who reads this review I would recommend this office for family visits. Pros: null Cons: null more

What An Awesome Team! 1/22/2011

Let me start by telling you that I had some extremely bad experiences going to the dentist when I was younger. For over 20 years, the only reason I would visit a dentist was if I was in excruciating pain and had no choice. I knew that if I did nothing about it, my health would suffer tremendously. I read up on many different practices and did a lot of research. I found the Aspen Dental web site and reviewed all the information and videos. I found that there was an office here in Lakeland FL on South Florida Ave and decided to give them a chance. I set up my appointment online and downloaded all the documents. My first appointment was on December 17th, 2010. When I arrived, I was greeted by Jania at the front desk. She probably saw the look of fear on my face, but never gave it away! Kimberly took me in to start my x-rays. Again, she was extremely friendly and made me feel at ease. I shared with her that I was very nervous because of my past experiences and she reassured me I would be i more

Great and caring team! 1/21/2011

Awesome team! Had to cut my story short on here, but here?s part of it: more

Great and caring team! 1/21/2011

Awesome team! Had to cut my story short on here, but here’s part of it: I had to have 8 extractions done for my partials. This was the one appointment I was really dreading! I actually didn t sleep well at all the night before. When I arrived, again Jania welcomed me with her big warm smile! I was brought back by Destiny, who was also extremely nice and reassured me that I was going to be fine. Dr. Cartagena came in and began giving me the local anesthesia. She told me she d be back in a bit. Here s where this team hit it out of the ball park for me. While I was waiting, in comes Danielle! She came in just to see how I was doing and again to reassure me I was going to be fine. She came around the back of the chair and patted my shoulders reassuringly! Then Dr. Cartagena came in to begin the procedure. I actually started having what felt like a panic attack. I know she sensed it and again in her gentle way, she reassured me I would fine. Then, to my surprise, just as the Dr. began, in comes Sherea and asked if she could assist! She sat next to me and began talking and making me laugh! Within a minute after that I was totally at ease. They were so focused on helping me, that I don t think they noticed the tear that went down the side of my face. It was a tear of RELIEF! I felt at that moment that I was with family and they would NOT allow anything to go wrong! You have to understand how very difficult this fear has been for me to overcome. And thanks to your team, I have!!! Its rare to find a group of people that work so well together and that show such genuine caring and compassion for their patients. They are truly and excellent example of your company. I hope you will share this email with your team at the south Lakeland office. They ve put the smile back on my face in more ways that one and I will be their patient as long as they are around! Thank you for your time! Enrique (Henry) Portell more
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Owner Message
  • Aspen Dental dentists are committed to making it easier to get the care you need. They believe in treating each patient as if they were family and providing comprehensive care in a compassionate and judgment-free environment. At Aspen Dental, we have simplified everything to give you peace of mind from transparent pricing, everyday low costs, and we offer all dental and denture services. Dentures are custom crafted in our on-site denture labs for speedy turnaround in as little as 24 hours and provide the most natural fit, look, and feel. Here for you when you need us most with convenient locations and extended office hours, including evenings and select Saturdays, scheduling an appointment is easy! You can schedule your appointment by phone Monday - Saturday, 7am - 9pm EST. Or visit us online to schedule an appointment

Additional information
  • Neighborhoods: Cleveland Heights
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