I am still trying to decide if I like this dental office. I have had dental care many time in my life, but I never had to pay before service. This seems very weird; generally, you pay before you leave at other dentists. Also, I needed a couple of fillings replaced but was told that I had to have an exam first. So I made an appointment for that. It took two hours with the x-rays and exam. Then I received an estimate for the care. I was told I would have to have the appointment for the cleaning and gum treatment before I could have the fillings replaced because that would make the fillings stay in better. My last appointment I had the gum treatment, which I really think is a scam since you get free x-rays, yet you are required to get the gum exam. When I had to pay before the gum treatment, the new estimate was over $100 more. When I mentioned that, the woman said to bring that estimate and they will honor it (so don't throw your estimate away). Next week I am finally supposed to have the fillings that I needed for nearly a month now. However, if what I was told previously is true, these fillings won't stay in because they still haven't cleaned my teeth yet. I am told that the cleaning will be done after the second gum treatment. The care seems adequate although the x-rays were more painful than usual (and I've had many in the past). Also, when doing the gum treatment and the tartar removal, my gums were frequently poked accidentally by the tools. Perhaps this was unavoidable, but I've never had this problem in the past.