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Aspen Dental - 17 Reviews - 1643 County Route 64, Horseheads, NY - Dentists Reviews - Phone (607) 296-0573
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Aspen Dental

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1643 County Route 64
Horseheads, NY 14845
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(607) 296-0573
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Aspen Dental - Horseheads, NY
Aspen Dental - Horseheads, NY
Aspen Dental - Horseheads, NY
Aspen Dental - Horseheads, NY
Aspen Dental - Horseheads, NY
Aspen Dental - Horseheads, NY
Aspen Dental - Horseheads, NY
Aspen Dental - Horseheads, NY
Aspen Dental - Horseheads, NY
Aspen Dental - Horseheads, NY
Aspen Dental - Horseheads, NY
Aspen Dental - Horseheads, NY
Aspen Dental - Horseheads, NY
Aspen Dental - Horseheads, NY
Aspen Dental - Horseheads, NY
Aspen Dental - Horseheads, NY
Aspen Dental - Horseheads, NY
Aspen Dental - Horseheads, NY
Aspen Dental - Horseheads, NY
Aspen Dental - Horseheads, NY
Aspen Dental - Horseheads, NY
Aspen Dental - Horseheads, NY
Aspen Dental - Horseheads, NY
Aspen Dental - Horseheads, NY
Aspen Dental - Horseheads, NY
Aspen Dental - Horseheads, NY
Aspen Dental - Horseheads, NY
Aspen Dental - Horseheads, NY
Aspen Dental - Horseheads, NY

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Reviews

( 9 )
( 6 )
( 2 )
( 0 )
( 0 )

Best

Excellent customer service, financing was incredibly fast The Drs. Gave great explanations for what they were doing! Very timely. Thanks for a wonderful experience.

Worst

All reviews seem positive

Editorial review from BirdEye 3/8/2017

Prompt, pleasant service. more

Editorial review from BirdEye 2/23/2017

Excellent customer service, financing was incredibly fast The Drs. Gave great explanations for what they were doing! Very timely. Thanks for a wonderful experience. more

Editorial review from BirdEye 12/8/2016

Jess hygienist was awesome. Dentist was friendly. As usual, the wait is too long and it shouldn't take an hour and a half to show up for your appointment for a cleaning and get done. more

Editorial review from BirdEye 11/3/2016

You guys are awesome... Thank you so much for helping me start the process of a healthy smile.. more

Editorial review from BirdEye 10/26/2016

Well they scheduled me for a 10 o'clock appointment when the office didn't open till 11 I was there at 9:30 and called they open the door at 10 and started seeing patients because they were busy waited 30 minutes to go back with an appointment Dr. , hygienist and assistants are all very kind and went back for oral surgery consult was very pleasant Wasn't told of a consult fee more

Editorial review from BirdEye 10/25/2016

Jessica Davis is my hygienist and she is the best! If she ever leaves, I probably will too. more

Editorial review from BirdEye 9/22/2016

The dental assistant and hygienist were awesome. The dentist was rough, but he seemed to be very thorough. My visit was fast (about 40 min) and I didn't have to wait to get in to be seen, but it took me 30 min to check out and make an appt for my next visit. more


Editorial review from BirdEye 7/22/2016

Great, didn't have to wait to long. Sometimes it can be a very long wait. more

Editorial review from BirdEye 7/5/2016

Every member of the staff was very courteous and professional. Dr. Anand put me completely at ease. He has treated three of my family members so I know how skilled he is. I trust him completely. Also interacted briefly with Dr. Beaton who was also very impressive in his demeanor and professionalism. Also would like to recognize "Kayla D." In the front office. Absolute professional, courteous, and very knowledgable in all aspects of her job. more

Editorial review from BirdEye 5/23/2016

Very knowledgeable and put me at ease more

Editorial review from BirdEye 5/5/2016

Very good efficient teeth check up and cleaning. Very friendly people everyone! more

Editorial review from BirdEye 4/14/2016

Great...I am terrified of the dentist and this trip was not so bad even with 5 extractions...thank you! more

Editorial review from BirdEye 4/5/2016

Did great but it was a terrible wait an hour total of just waiting more

Editorial review from BirdEye 3/22/2016

My wait time was minimal. My dental hygienist was very friendly and thorough. The dentist was very professional. more

Editorial review from BirdEye 3/8/2016

My appointment was right on time, but I saw three people walk out when tired of waiting. Aside from that I just wanted to say the customer service of your workers is really great. From hearing the dentist calm down an anxious woman with funny conversations to the x-ray woman and check-out receptionist who dealt with me, it was truly a comfortable and enjoyable experience. more

Editorial review from BirdEye 1/15/2016

I absolutely love my hygienist, Jessica Davis! Dr Anan is great too. The staff is friendly and helpful. My only complaint is that I have had repeated billing issues which have irritated me. Hopefully the issues are resolved. more

Editorial review from Citysearch 7/10/2014

I am extremely impressed with my experience at the Aspen Dental in Horseheads, NY. I have seen 3 different dentists and every single one has been so comforting. All the work they did was quick easy and as painless as it could have been. Words can not explain how happy I am to have chose this office! They walk you through all the finances so you know exactly what is going on and set you up with payment plans that is just right for you. I have gotten my wisdom teeth out, I have gotten my normal cleaning, and lastly a filling and through each experience they were all so amazing!!!! I definitely recommend them!!!!!\r \r Account and office number\r 4023028-0359 more

Editorial review from Citysearch 9/26/2013

I will not go back. My main purpose for going was to have a tooth filling fixed. I told them it was painful to eat certain foods too. I went because they stated their hours were extended for those who work days. They also accept our insurance. First appointment was about filling out paperwork and xrays. On that day they gave me a printed out statement of what it would cost to have the most needed work done. It seemed about right. I made another appointment to get that work done that was suppose to be a filling and a some sort of acclusal adjustment. On the day I was suppose to have this done, they looked at the tooth again and told me I had a fracture on that very tooth that was giving me a problem and said I would need the filling removed and replaced, but they didn't have time that day. However they charged me 92.00 for running a tiny drill over the top of the tooth with a bad filling A.K.A ""acclusal adjustment"" I was told this tooth needed a new filling...This made no sense. After they explained they didn't have time for the filling, I was told to make another appointment and this next appointment they wanted 450 to clean my teeth and then the filling..I told receptionist don't bother making me an appointment, I paid my 75.00 for deductible and their "" acclusal adjustment"" (92.00) on a toothe they were gonna replace with a new filling. I do not recommend Aspen Dental. My tooth still hurts and now I have to find someone else. more

Editorial review from Citysearch 9/24/2013

They are first and foremost about making money. It is like fast food dentistry. Horrible experience. The Dr who did the impressions for my partials can not remember me from one week to the next. He seemed more interested in flirting with the assistant than in speaking to me. He was rude, arrogant and unprofessional. Not to mention that my first impressions were lost and they lied and said that the frame did not arrive. I know this because my girlfriend heard them talking about me while she was in another chair. Then when they did get the partials made they did not fit right and it took the same Dr twice fixing them before I asked for a different Dr to fix them. They herd patients in and out like lambs to the slaughter. Very little patient care. Then they have the nerve to make you sit and wait to talk to the office manager or some other sales person who tries to upsell other services or products (eg $600 cleaning) before making your next appointment. I waited 27 minutes to sign my exit receipt. I would recommend going ANYWHERE ELSE if possible. more
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Emergencies, walk-ins and all insurances welcome! Visit aspendental.com to schedule your appointment today.

Owner Message

  • Aspen Dental dentists are dedicated to making it easier to get the care you need. They believe in treating each patient like family and providing comprehensive care in a compassionate and judgment-free environment.

    At Aspen Dental, we've simplified everything to give you peace of mind. We make payment the easy part with transparent pricing and our commitment to everyday low prices. We offer all dental and denture services and we'll work with you on your treatment plan to find what works best for you. Our dentures are custom crafted in our on-site denture labs for speedy turnaround in as little as 24 hours and provide the most natural fit, look, and feel.

    We're here for you when you need us most with convenient locations and extended office hours, including evenings and select Saturdays. Scheduling an appointment is easy! You can schedule your appointment by phone Monday - Saturday, 7am - 9pm EST. Or visit us online to schedule an appointment. Emergencies and walk-ins are always welcome.

Additional information

  • Hours:

    Mon 9am-6pm, Wed 9am-6pm, Tue 10am-7pm, Thu 10am-7pm, Fri 7am-3:30pm
  • Payments:

    Discover, American Express, Diner's Club, Master Card, Visa
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