Appointment was on time, no waiting. Dental Tech was very professional and explained the process thoroughly. Treated me like a customer who's concerns were the number one priority. The Dentist did not keep me waiting and when she arrived she was there for me not like most Dentists who seem to rush in and out at other Dental Practices. Having full set of dentures, am in my 6th month after extractions and temporary dentures. Will have permanent Dentures very soon. Advice for new denture wearers, the first 2 months or so there is a big adjustment but give it time it does get better. So far no regrets, thank- you Royal Palm.