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Ashley Homestore - 5 Reviews - 4711 E Ray Rd, Phoenix, AZ - Furniture Reviews - Phone (480) 775-4663

Ashley Homestore

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4711 E Ray Rd
Phoenix, AZ 85044
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(480) 775-4663
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Main categories:

Furniture

Related categories:

Home & Garden

Reviews

( 2 )
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( 2 )

Best

Discover a furniture store in Chandler with great pricing on stylish and durable furniture in Chandler AZ and Gilbert furniture. Come see what sets us apart from other furniture s...

Worst

I purchased a furniture set late January in cash, and the bedroom set was delivered today. Upon delivery, a night stand was broken. I refused this item per the delivery man's re...

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Ashley Furniture Home Store 5/31/2013

Discover a furniture store in Chandler with great pricing on stylish and durable furniture in Chandler AZ and Gilbert furniture. Come see what sets us apart from other furniture stores in Chandler. more

Very good Service 5/7/2013

Discover a furniture store in Chandler with great pricing on stylish and durable furniture in Chandler AZ and Gilbert furniture. Come see what sets us apart from other furniture stores in Chandler. more

Damaged furniture and awful customer service! 2/26/2011

I purchased a furniture set late January in cash, and the bedroom set was delivered today. Upon delivery, a night stand was broken. I refused this item per the delivery man's recommendation, and was told I would get the replacement, probably, in a few days. When I talked to the customer service representative, she said that someone would confirm a delivery date within 72 hours, but it will probably be late May when I would get the new night stand. Three additional months! In addition to the broken night stand, I examined my furniture and found a scratch on the dresser, a broken dresser drawer, and splintered wood on the chest. I called the customer service phone number, and waited on hold for 10 mins. I was informed their computer systems were down, and that I needed to call back in 20 mins. I asked to speak to a supervisor. They took my name and number, and I have yet to hear back. I have called back several times, and spent hours trying to resolve this issue. Finally, while on hold to speak to a manager, they hung up on me, and now the customer service call center is closed. I called the corporate customer service line, and I was told I needed to speak directly with the local store. Once again, no help was given. I was really excited to receive my new furniture set, and I have been extremely disappointed not only with the condition in which I received the product, but also with the lack of customer service I have been given. Ashley Furniture was more than happy to take my money, however they have not been able to provide me the product that I was promised at purchase. Last purchase I will ever make with Ashley Furniture. Buyer beware!!!! more

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Durable Furniture 12/5/2005

Ashely has some nice furniture for every room in your house. The showroom is vast and they have colors, patterns and styles to fulfill every need. The salesman are helpful but not pushy. The prices are a little on the higher side but considering the beauty strength and durability of furniture its a penny well spent more
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Additional information

  • Hours:

    Daily 10am-9pm
  • Payments:

    Master Card, Visa
  • Neighborhoods:

    Ahwatukee Foothills
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