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Ashley Homestore - 2 Reviews - 4025 US Highway 98 N, Lakeland, FL - Furniture Reviews - Phone (863) 816-1330

Ashley Homestore

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4025 US Highway 98 N
Lakeland, FL 33809
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(863) 816-1330
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Main categories:

Furniture

Related categories:

Home & Garden

Reviews

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It's hard to spend money when (after walking around the beautiful showroom) for about half an hour, no one ever offered any assistance!!! Don't stop at Ashley's in Lakeland--go to...

No Help 9/27/2014

It's hard to spend money when (after walking around the beautiful showroom) for about half an hour, no one ever offered any assistance!!! Don't stop at Ashley's in Lakeland--go to their store in Brandon--their customer service is top shelf!!! more

Horrible customer service 4/6/2013

I purchased a new leather sectional yesterday (4/5/13) and had it delivered yesterday. The sectional is too big for the room, I admit fault at a mistake in measuring. I call the sales person as soon as I get home to discuss options. I am told flatly, no, that a return or exchange is impossible. I am not trying to get my money back and I even stated I would be happy to pay a restock fee. I actually want to spend more money in the store for a better piece. Terrible customer experience. This can be fixed with ease but yet nothing. I cannot see any possible chance of future business if this is how you are treated. I was NOT informed of this no return/exchage policy at time of purchase. BUYER BEWARE! NO RETURNS OR EXCHANGE! more
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Additional information

  • Hours:

    Sun 11am-7pm, Mon-Sat 10am-9pm
  • Payments:

    Master Card, Visa
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