THESE PEOPLE! They do not stay true to their word, (call back(numerous times), delivery etc. The salesman will tell you what you want to hear just to get you to purchase all the things he wants you to. They won't give you your money back or return your call when you want to set up something else. The right hand doesn't know what the left hand is doing over here. Don't purchase a rug and leave it there like they encourage because they will sell or misplace it. Then lie about where it's really at. We spent thousands of dollars worth of furniture (8X10 foot rug, dining table, sectional with recliners, big king bedroom suit) here and they still have not called us back when they brought us a California king and we ordered a king a couple weeks ago. We need the shorter side rails but I bet we never see those. The delivery guys tried to encourage me to just decorate the extra space or get a Cali king mattress so they didn't have to take it back apart. I didn't want to even order the king suit because the trouble we had sending the dining room set back because it was unsturdy mad our salesman, Philip, told us that we could refuse it if we didnt like it when we got it. He claims to not have said that but my husband and I both heard him. They won't return your money. Don't shop here. We work too hard for our money to pay ridiculous prices for cheap furniture and to get poor customer service while we're at it. I can't say there was one good positive thing about any of my several trips to Ashley's Furniture HomeStore or the several times, several different people, including management, didnt return mine or my husbands phone calls on our things. When the couch showed up, it came in with a hole. The deliver guys will take it back but you will have to play phone tag between here, midland, and lubbock several times to get your missing piece. \r
SO, hopefully you don't make the mistake we did. Go to SAMs and get your furniture. It's nicer, cheaper and the people stick to their word and take your calls. AND they don't get commission. Plus plus!!