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Ashley HomeStore - 2 Reviews - 1930 Mount Zion Road, Morrow, GA - Furniture Reviews - Phone (770) 472-4750

Ashley HomeStore

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1930 Mount Zion Road
South Lake Mall
Morrow, GA 30260
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(770) 472-4750
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Ashley HomeStore - Morrow, GA
Ashley HomeStore - Morrow, GA

Reviews

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Worst

We previously purchased furniture from this location with great success. However, we purchased a bedroom suite and was terribly dissappointed. The furniture was delivered and se...

Poor customer service 3/7/2008

We previously purchased furniture from this location with great success. However, we purchased a bedroom suite and was terribly dissappointed. The furniture was delivered and set up improperly. They scratched up the wall and the furniture during delivery. About 2 weeks after the delivery, my bed fell. I was 6 months pregnant and could not get up. They came back out to repair the bed. However, the only compensation that we received was a $200 credit. Wow! I have not been back to even use the credit. I have no desire to return to this store and will not recommend them to any one else. more

worst customer service ever 5/2/2007

They obviously don't care if you've spent thousands of dollars with them because the customer service really is terrible. I bought an armoire from them, and the furniture was delivered outside of the time that was quoted to me. Needless to say that I missed the delivery, and was told that I would have to set another time and date. Also be charged another $80.00. After talking to several managers, they tried to make it seem like it was my fault that nobody was home when they delivered. It is one thing that they didn't believe me when I told them the time I was told the furniture would be delivered, but it is another thing that for someone who has previously spent thousands of dollars with this store on a whole living room set that they couldn't even work with me on this matter. I also tried to cancel the order while going through this inconvenience and was told I would be charged $300.00 restocking fee.I will never shop there again and I will never recommend this store to anyone. more
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Owner Message

  • Retail chain with a variety of signature home furniture, decor accessories & mattresses.

Editorial

  • Chain of independently owned and operated stores selling leather sofas, love seats, entertainment centers and more for more than 50 years.

  • 1/4/2008 Provided by Citysearch

Additional information

  • Hours:

    Sunday:Sunday:11:00AM-07:00PM,Monday:10:00AM-09:00PM,Tuesday:10:00AM-09:00PM,Wednesday:10:00AM-09:00PM,Thursday:10:00AM-09:00PM,Friday:10:00AM-09:00PM,Saturday:10:00AM-09:00PM,Monday:,Tuesday:,Wednesday:,Thursday:,Friday:,Saturday:
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