A couple months ago I was in the market for a desk and went furniture shopping at several places before I ended up purchasing one Ashley's. The price was okay (a little more than I wanted, but still okay) and the service was good. The one thing I thought was strange though was that I had to go to City Furniture on PB Lakes to pick it up.
My daughter and her boyfriend helped me pick it up and set it up. Much to my surprise, the desk was way too big for the space I created in my home! Luckily the store was still open so my daughter and her boyfriend disassembled the desk and promptly returned it to City Furniture. I called Ashley's the next morning to verify they didn't charge me (they didn't) and I've since bought a smaller desk.
The whole incident was pleasant (except for my daughter and her boyfriend; the desk was not light) so I recommend this place to anyone in the market for quality furniture without the high price.