The car was washed on the outside - like when I get the $19.00 wash. I paid $176 to get the car detailed inside and out. The detailer didn't bother to vacuum or shampoo the backend of my SUV. It looked as if he swiped a rag over the back of the leather front passenger seat, but when I wiped it off with a warm papertowel I got DIRT off of it! The hard plastic around the driver door was still dirty and I had to clean it when I got home. What a WASTE OF MONEY!
Cons: The detailer didn't bother to clean the car!