I have American Home Shield. They referred me to ARS when another plumbing company could not, or perhaps would not, accomodate my schedule. I called American Home Shield this Saturday morning, and a couple of hours later ARS contacted me to schedule an appt for later this morning. Domingo arrived to fix my garbage disposal and clogged drain. He was friendly, professional, and had the job done in about 15 minutes. Yes, I would highly recommend this company. They are in the customer service business, and are happy to accomodate you in a timely manner. I was happy with this company from the start. The lady who called to schedule an appt. and the plumber who arrived to complete the job, were both friendly, and professional, and I felt they cared that they satisfied the customer.