Do not use this company!! Especially if you have items that you cannot replace or do not want damaged, which for most people, would be everything you own! They damaged a chair and the manager Natasha, offered to pay me for 50%. Mind you, I PAID a damage deposit for up to $300. It was not honored, and Natasha hung up on me when I tried to challenge her offer. Rude, unprofessional, and dishonest people. Don't be fooled by their low price...it wasn't worth the $250 it will cost to repair my furniture.