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Armanetti's - 0 Reviews - 800 S Eastwood Dr, Woodstock, IL - Liquor Stores Reviews - Phone (815) 338-4330

Armanetti's

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800 S Eastwood Dr
Woodstock, IL 60098
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(815) 338-4330
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Liquor Stores

Related categories:

Food & Dining , Beverages

Reviews

Editorial review from Citysearch 9/23/2013

Dear Armanettis,\r \r My Wife and I were shopping for a bridal shower we were hosting last Friday and stopped at the Armanettis on Rt.47 in Woodstock to stock up on beer, wine, and champagne for the party. We always purchase slightly more than we think we’ll need to be sure we don’t run out. The next day we’ll generally return any unopened wine/champagne we don’t think we will use. \r The next morning I returned to the store with four bottles of champagne and a bottle of wine. I was told by the Manager/Owner? (who was the person that checked us out the day before) that, ‘you cannot return liquor’ and that, ‘no one in Mchenry will take liquor back’. After standing there with a puzzled expression I informed him he just lost a good customer. He came out to the parking lot to inform me that because I could have tampered with the product or changed its quality with poor (hot, cold, sunlight) storage he couldn’t take it back. I held up the receipt that showed I had purchased the liquor less than 24 hours ago. And it was still in the box that HE packed it in. Still, common sense eluded him.\r Checking Illinois law there is nothing that states you may not or you must accept liquor returned to the store from which it was purchased. It is up to the individual store/chain to set their policy. However, since moving to the area a few months ago I have frequented this store on average 2-3 times a week, I’m a regular customer. This employee’s short sighted action may have saved him/them a couple dollars and maybe a little effort, but it cost the store hundreds/thousands(?) of dollars in future sales. Oh forgot to mention, I had returned the extra liquor from a house warming party to that very store two months earlier. That employee accepted the return with the courtesy one would expect from a class establishment. Guess I’ll be hanging at Binnys alot more.\r more
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