I just purchased a new Grand Cherokee from Napleton. I was given the hard pressure sales pitch at Sherman's in Evanston. Ely Daniel, my sales consultant, was very helpful answering all of my questions.The team at Napleton did not pressure us, gave us a good price, treated me with respect and as a result they got the sale. Very happy with Ely and everyone I dealt with at Napleton. At Napleton's they didn't pressure me to buy anything I did not want. It was a very satisfying easy experience. Because of this I will refer people to Napleton with the confidence that they will be treated as well as I was.