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Arizona Solar Solutions - 27 Reviews - 22415 North 16th Street, Phoenix, AZ - Management Consultants & Services Reviews - Phone (602) 357-1077

Arizona Solar Solutions

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22415 North 16th Street
Phoenix, AZ 85024
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(602) 357-1077
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Reviews

( 17 )
( 5 )
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( 2 )
( 3 )

Best

Our original sales person promised us a cash back offer which I guess were not originally approved by the company. During our solar installation, that sales person left the compa...

Worst

Little to no communication is made to the customer during the process. Many things were NOT communicated during the process, especially what to do with APS service so it doesn't ...

True to their word! 2/27/2014

Our original sales person promised us a cash back offer which I guess were not originally approved by the company. During our solar installation, that sales person left the company. Even though he was not there to make good on his promise, Arizona Solar Solutions backed the promise of the salesperson and paid the money. more

Overall bad experience 1/21/2014

We signed up for solar, seems like six months ago could be less but I bet I'm close , It took them forever to get started (months) . Then They needed to upgrade our electric panels and we were told we would be without power for about 4 to 6 hours, we (family of 5) ended up being out of power for 30 hrs , the installer was still outside wiring our panels in the dark at 9:00 pm and we lost a lot of food in our refrigerator. They did give us a check for the food we lost , but I did have to go through and itemize a list of everything that went bad, not how I wanted to spend my day after dealing with 3 kids in the dark all night. One week later went to use our Dryer and it wouldn't turn on, they wired something wrong. Also every time the city inspectors come AZ Solar Solutions needs to come back because they put the wrong panel/ breaker or whatever it may be. APS was supposed to Finally turn our solar on today, NOPE! , Wrong sub panel! Now we are past the contracted date for having this completed and turned on , and Arizona Solar Solutions has to come back again put the correct panel and then wait for the city to come out again . I am rethinking this whole solar project since they are out of contract at this point , I might just tell them to remove everything. more

I had no problems whatsoever. 10/16/2013

Even though I was gone for some time visiting family, everything moved along as though I were here. I liked that Arizona Solar Solutions made it so that I didn't have to be here for a lot of the activity itself. Everything about the process was still smooth as silk. It was a pleasant experience all the way around. more

Highly recommended! 10/10/2013

Arizona Solar Solutions put in a solar system in my house, got it up and running, and they did all the paperwork for me. Their customer service is fantastic and they're well knowledgeable in solar power. more

Fantastic company, great financing options, amazing people to work with 9/19/2013

I can't recommend Arizona Solar Solutions enough! I love talking about how great their customer service is to anyone and everyone who will listen to me! From start to finish, the project was seamless and completely worry-free. They took care of everything, such as, issuing permits, ordering parts, and scheduling. They kept me updated throughout the whole process, which I appreciated because I'm a bit of a micro-manager. I feel like they thought of every possible thing in order to keep their customers satisfied. I felt very comfortable with them. It took about two months for the whole project, but most of that was due to permits being processed, waiting for inspections, ordering parts, etc. Everything on their end moved really quickly. During the actual installation, they were very accommodating to my schedule and needs. Every single person I worked with was just very, very nice from the woman I spoke to over the phone, to the woman making schedules, to the sales representative, to the gentleman who came to measure everything, to every technician during the installation. Their customer service and response time was always excellent. On top of that, they offered great financing options. They also told me the solar panels would take about 3-5 years to pay for it self. I definitely see that happening sooner than that. This is a great company; I highly recommend them! more

They did a fine job. 9/16/2013

Everything was fine. I wasn't there when Arizona Solar Solutions did the installation. They put a solar system in my home. I never had any interaction with them except over the phone. I got home and it was done. They're a good company. Arthur Kelly more

Five is not even a high enough number. Fantastic!! 9/5/2013

Everything about working with Arizona Solar Solutions was more than a five out of five. They came on time, they did the system, and they came right away when we had a leak in our roof. They did it absolutely right away. Everyone has been so good, always being nice and polite. I've told so many people about it and how much it can save them. I don't understand why someone wouldn't get it! more

Great Solar Experience 8/31/2013

The workmen were here when they said they would be. They left the property neat and clean and explained the process as the progressed. When they ran into a snag with our HOA, they took care of it as quickly as possible. We have been producing 100% of our energy since April and are especially appreciative of that with the super hot summer we have had. Leasing is a great option to buying; we aren't spring chickens and couldn't see plunking out a large sum to buy the panels. From the salesman to the office staff, we had a great experience with Az. Solar Solutions. more

I can't say enough about Arizona Solar Solutions. 8/13/2013

Arizona Solar Solutions installed a complete solar system on my home. I believe I have 36 panels. They've been great to work with all around from the beginning stages of having the quote drawn up to the installation and the clean up. Their customer service is phenomenal. They kept me updated the whole time about the process and what was going on. They make the process very easy. It was a little daunting at first having all the surveying done and filling out all the necessary forms, but they made it very easy for me. They gave me a quote on what I would save and it's actually saving me more, so it's nice it's not the opposite. I recommend them to anybody who will listen to me talk about them. more

Knowledgeable, saves me a lot of money 7/23/2013

Arizona Solar Solutions has had my system on my roof about 18 months ago. It was installed in the time frame they claimed, the crew was excellent and professional and the salesman that assisted me was very knowledgeable and explained everything. It has been a great experience, pretty much my utility bill is 18 dollars a month, and it used to average about 225 dollars a month! more

Paying more a month now than electric bill alone 7/1/2013

We referred by our neighbor, which means a lot because they research everything before purchasing. Salesman told me we could qualify with a 95-99% return. After being told it would be up and running in a reasonable amount of time (like the 90 days they said) it took 9 months! We are now spending more a month with combined bills. The sad part is our neighbors are having the same problem and AZ. Solar Solutions can't figure out why we still have a bill. They just pass the buck. On top of my recent appraisal that was not as high as suggested because of the billing situation. NICE, really dissatisfied with the whole experience. more

Easy installation-eliminated my electric bill! 6/20/2013

Arizona Solar made the whole process simple of getting solar panels simple. They took care of everything, they readily had an answer for all of my questions, and they provided a fast and quality installation. I had 36 solar panels installed for my home and I have noticed HUGE changes in my electric bill-I pretty much don't have an electric bill anymore. more

Secure panel installation 6/10/2013

They did overall very good work. The installers broke some tiles on my roof and tried to glue them together without telling me. it took them forever to get them back out to repair that issue but overall it looks great and they did good work. I had some pigeon problems that were messing with the wires so that was done before the netting was put around the panels. They should have disclosed that they broke some tiles but the installation of the panels is great and secure. So far it looks good on our energy bill. more

They did the job. 5/21/2013

They came out and put 40 solar panels on our roof. There were a few personnel issues they dealt with, but they got the job done. more

Straightforward. 5/13/2013

We are happy with Arizona Solar Solutions. They were very helpful. They came into our house and explained things well to us. My husband had done a lot of research prior to having them come out and after speaking to them, we felt we were getting a very good deal. Now that the the system is installed, there is a website we can go on and it tells us how much power is being generated and how much money we have saved. more

One of the worst experiences of my life. 5/3/2013

My experiences with AZ Solar was from bad to worse. Every single step of the way we had problems. We could not get anyone to call us back about our questions. We waited months to get our system only to get an email saying it was delayed. When they came out to install it, the guys took one look and left saying they had to have someone come out and design the system. REALLY? I mean REALLY? What were they doing all the months we waited. I wouldn't even send these guys to my worst enemy. more

Terrible 4/17/2013

My whole experience was terrible with Arizona Solar Solutions. The first thing is, they never got the solar panels delivered on time. It wasn't installed on time either. Finally, they damaged my roof and the sides, knocking holes in the side of my house and I had to get it fixed. It was supposed to be a 3 day job but it took two weeks. They spent more time joking around then working on the panels and they had to come adjust the panels twice! more

Everything was good. 4/12/2013

They did a whole system for us. Everything works fine. more

I am happy I chose this company. 3/15/2013

I think i might have been interested in a few more panels being installed but overall am happy. more

A very good experience 3/15/2013

Solar Solutions did a very good job of working through the process of attaining solar on our house. It is very involved and we had nothing to worry about during the few months of logistics. There were a couple of mistakes made but the rectified them quickly to mnimize our wait time before we could turn on the system. Overall, a very good experience. more
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Additional information

  • Hours:

    Mon - Fri: 8:00 A.M. - 6:00 P.M. Sat - Sun: Appointments available
  • Neighborhoods:

    Deer Valley
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