I love going here. I found Aqua back when I was living in Ann Arbor, and now that I live in Ferndale the drive is obviously much better! I forget the name of the girl I go to, but I believe it is Christina. I came to her from a previous stylist with horrible highlights.. really thick and many, many tones. She knew exactly what to do and had me fixed up in no time. The cost was way less than I expected, and I have been going back since. Yes, the salon can be a little untidy sometimes, but it's not at all dirty like some reviewers have claimed. I have never found the staff to be 'crazy' either. It's almost like we are talking about different salons or something.
I am never going anywhere else. My stylist is friendly, always knows what I am thinking and charges a very reasonable rate. I couldn't ask for more. The only thing I miss compared to past salons is some type of beverage service. Usually I bring a coffee or drink in with me, but considering my visits are usually 2 hrs I'd appreciate being offered a drink in case I forget. My old salon had mimosas and tea, but I suppose I was technically paying for the drinks considering how much my services cost.
Pros: Price and service
Cons: No beverage service?