I purchased a $35 Groupon good for a ""Deluxe Mani/Pedi"" at the Galleria location, which listed on Apsara's website for $100. The salon is in an older strip center, has floor to ceiling windows, and appears to be in an old, run down hair salon. When I walked in at 3:30 on a Wednesday afternoon in April 2010, the salon was dark, there was one lady hidden behind the reception desk that was off to the side, and there was one client being serviced by one nail tech. The floor looked as though it hadn't been swept in a month, the sofa and chairs were stained and scary looking, and every magazine I could find was far more than 6 months old. The tech finished with the client soon after I arrived and had me register my Groupon and pick out a color while she prepared for my mani/pedi. They had maybe 30 nail colors (I'm really not exagerating), most of them being lightpink/white for French manicures, with the rest being random, off brand, bold and crazy colors light neon blue and yellow. I almost walked out at that point, as I was going on vacation and wasn't willing to accept a wierd color for my trip - then I found a very neutral Essie color that worked. When asked, I chose to do the manicure first, so my fingernails could dry during the pedicure. She was up and down 3 times before she actually started on my manicure. She told me that she had been in this business for 20+ years as a facialist and nail tech (she's originally from Iran), but it seemed as if this was her first manicure, and that she had only seen it done before, and not been trained. It was very awkward how she held, or didn't hold, really, my hands. She filed my nails at an angle, so they didn't end up straight. She used way, way too much cuticle oil, lotion, and every other liquid; so much so that I was still wiping my forearms down hours later. She painted my nails with my hands flat on the table, so the edges of the nails didn't get any polish. The pedicure was an absolute joke: they squeezed an old, stained and torn spa chair in a small space near the back. It was very difficult to get in and out of the chair. The soak and the massage chair back were fine, but that's the best it got. The scrub was virtually non-existent, the wrap was short and ineffective, and the massage was just pitiful. I should note, however, that she was very nice, although she also tried to upsell me three times, and went on and on about her facial expertise. I typically go to River Oaks Nails to get my nails done - a basic mani/pedi costs $30. I'm never overly happy with the results, but they are a far better value and experience than Apsara. It seems to me that Aspara hiked up their price to $100 just so they could make a good Groupon ""deal"". Aspara should give up on the mani/pedi service, and focus on something they are good at and care about. Please go somewhere else for your mani/pedi.
Pros: There are none!
Cons: dirty salon, unprofessional staff, no polish choices