I was actually a lil wary when I read the reviews. They sounded too good to be true and I wondered if the company had written them themselves! I went with them anyway because the price they quoted me was almost half of what everyone else said and he said he'd be over in a couple of hours. They fixed my dryer (it needed a new belt that I would have had to order online), replaced the belt which he had in stock, and cleaned out all the lint that was collecting inside in under 10 minutes! I'm so relieved to have found this company.