I came home from work on a Wednesday afternoon and it was 61 degrees in our house. I went downstairs and turned it off, reset it and prayed that it would start again. I also called the number of the company who had service our furnace in the past and left a message at about 5:30pm that evening stating that we had a urgent problem and needed them to come out and take a look at it as soon as possible. The next morning it was 55 degrees, I hopped on Google and found Apple Aire here, I immediately called the number stated left a message at about 7:10am and the owner had already called me back by 7:20am. (THAT'S 10 MINUTES LATER!!!--I still had no call back from the past company at this time, who I also called before getting on Google and looking up other companies) Apple Aire was out here and everything got fixed by Noon that day. I will NEVER go anywhere else, I appreciated Apple Aire for their urgency and eagerness to help us out.