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Apex Bus - 7 Reviews - 198 Randolph Street, Brooklyn, NY - Travel & Transportation Reviews - Phone (718) 386-5583

Apex Bus

198 Randolph Street
Brooklyn, NY 11201
(718) 386-5583
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All reviews seem negative


our return trip from Nashville was miserable. We went to the terminus & the bus was not there.we were calling them no of times and no proper response. Atlast one gentlemen told th...

Stay away from this company 1/19/2012

I don't even know where to begin. Website info is all wrong and they don't seem to care. Un-safe areas. They broke down on freeway 3 times. They should be shut down!!! more

terrible terrible terrible -- stay away 2/18/2009

Apex Bus is HORRIBLE: * departure times advertised on website are a fantasy --- they leave when they get enough passengers on the bus * price advertised on website was a lie --- it was several dollars more when I showed up * wireless internet advertised on website was a lie * NYC => DC took 6.5 hours, should have taken maybe 4 hours. I got a Bolt Bus on the way back, and was a much happier camper. more

NEVER AGAIN!!! 1/20/2009

This company should be shut down for good. They are the most unprofessional, unethical, unreliable bus company I've ever encountered with the most dishonest, barbaric, hostile employees in the transportation industry. APEX frequently partakes in false advertisement, saying whatever it takes for you to pay and board their bus; however, they might not necessarily deliver. For instance, they promote their bus making a stop to Rockville, MD which is convenient to many Montgomery County residents, but instead, they drop you off in DC in an unsafe location. Their drivers do not speak English, Cantonese, nor Mandarin; which make it easy for them to "pretend" as if they're not schedule to drive to Rockville. When these drivers are confronted, they are quite hostile and belligerent. I felt completely unsafe, as if I was in an uncivilized country. This is my second and last encounter with APEX. I had a horrible first experience. The air conditioning was broken when it was 90+ degrees outside. It boggles my mind why they would even allow these broken buses to run while advertising comfortable rides. They pack clients in like sardines and refuse to depart until the bus is filled to maximize their profits while compromising the consumers needs. Nonetheless, I decided to give them a second chance for convenience purposes and they failed miserably. I highly recommend not supporting such a selfish business that doesn't put its clients first. If traveling to NYC, I'd advise you to ride with Bolt Bus. They have free wi-fi, extra leg room, leather seats, drivers who are able to communicate, and (I know it's a standard requirement) these buses actually travel their specified routes unlike APEX. Readers beware and do yourself a favor by avoiding APEX at all cost, regardless if Rockville, MD is a convenient pick-up/drop-off location. more

Never Use Apex 12/1/2008

Coming from Newyork to DC, Apez sell an unlimted amount of tickets for each scheduled bus, so if you have bought a ticket online there is no guarntee that you have a seat on the bus, we were stranded in NYC for 4 hours and they were very unhelpful, there was no-one to talk to everyone denied responsibility for their actions and would not help us, we had to fight are way onto a bus that was heading for Baltimore and forcing the to take us to DC along with 40 other people. Do not get this bus. more

Apex Bus to Nashville 11/6/2008

our return trip from Nashville was miserable. We went to the terminus & the bus was not there.we were calling them no of times and no proper response. Atlast one gentlemen told that he will pick us up. we waited for 1 long hr. A lady came and gave the directions to the bus.When we entered the bus.A guy/agent asked 130$ extra to travel in that bus. we refused to pay and tried to call the cops.Then suddenly they started the bus.But for the money we pay, we can expect,these kind of delay/improper organization more

Apex bus is for budget travelers - so keep your standards low 8/30/2006

Read my review here which was categorized under "Chinatown Buses" more

Stinky Bus to Philadelphia 7/26/2005

I love the $20 round trip Chinatown buses, but this one stunk, literally. And not just the bathroom, but the whole bus - for 4 hours - smelled not-so-faintly of urine; the bathroom itself was filthy and nearly unusable, even as far as bus bathrooms go. The bus did arrive on time, and this company goes to more cities that some of the others, but if you have a choice, choose another company. more
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