My Windows XP PC stopped booting so I took it into Anything PC for diagnoses. I was told that my data disk was bad (the data could not be recovered) but my boot disk was good but needed to have the OS reinstalled. I began to be suspicious since my preliminary diagnosis indicated just the opposite in terms of the problem disk. I let them proceed with a reload of the boot disk after they backed it up so I wouldn't lose the programs and photos that were on that disk. When I picked up the PC I was told that all of my data was gone, from both disks! They had backed up the data on the boot disk but the hard drive they'd back it up to crashed. Now this group may be not responsible for losing the data on my data disk but as a company charging money for their services and taking responsibility for customer's data, they have a responsibility to monitor their equipment for possible disk failures using available disk diagnosis software. I have now lost 15 years of irreplaceable data, memories - photographs, poems, sayings, correspondence-- as well as all of my graduate school work. This group is irresponsible and talking with Gary and Sonny gave me no assurance that they really know what they are doing when it comes to anything beneath the Windows interface!
Pros: they atleast exist in an otherwise desert of available IT support services in NC
Cons: store's diagnostic equipment is unreliable and a back up hard drive failure lost all of my data