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Antonelli Jewelry - 5 Reviews - Kiel Ave At State Rt 23, Butler, NJ - Jewelry Reviews - Phone (973) 838-1920

Antonelli Jewelry

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Kiel Ave At State Rt 23
Butler, NJ 07405
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(973) 838-1920
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Antonelli Jewelry - Butler, NJ
Antonelli Jewelry - Butler, NJ

Reviews

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Best

I have to write this to dispute what a previous customer wrote regarding this wonderful store and the owners. I have purchased many a gift from Antonelli's and have never had an ...

Worst

STAY FAR, FAR AWAY! I went in to the jewelers to have an 18K gold turquoise ring sized & I spoke with Allison Antonelli, the owner. I had specifically spoken with Allison because ...

STAY FAR, FAR AWAY! 10/12/2014

STAY FAR, FAR AWAY! I went in to the jewelers to have an 18K gold turquoise ring sized & I spoke with Allison Antonelli, the owner. I had specifically spoken with Allison because I was worried that when the ring was going to be resized it would crack. She assured me that the ring would not crack, as she had used the same jeweler in NYC for 20 years and had previously worked with turquoise. I was quoted $65.00, but when my husband went in to pick up the ring, he was charged $70.00 + tax. Additionally, he noticed the stone was now cracked from side to side & pointed out the crack to Allison. She said the ring was like that when she received it and stated that she had pictures on her phone (I had previous photos no cracks.). Clearly, the ring was not cracked when I brought it in or I would not have been concerned about it cracking. When my husband gave me the ring, I immediately called and spoke with Allison. I told her I looked at the ring under my loupe, and not only could I see a crack, I could also see where the jeweler GLUED IT! Additionally, the bottom of the ring where it was sized was JAGGED and uneven, I’ve never seen such sloppy work. She explained to me how she waited at the jewelers in NYC the entire time and watched the repair. She then tried telling me it was probably a solvent that was used to prevent cracking and not glue, which we both knew was not the case. Finally, she admitted that the ring cracked while under her care and she would reimburse me, or replace the stone. I told her I would think about the two options overnight, and call her the next day. I called her repeatedly during store hours, left 3 messages (on 3 separate days) and never heard back from Allison. At best, she is dishonest and unprofessional. My hope is to prevent someone else from having his or her jewelry ruined by Antonelli Jewelry. more
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