From our initieal contact with your sales representative John **, through the entire process, we were treated courteously and fairly. We were given all the specifics we needed to make our decision to include a start and completion date. We knew exactly what to expect on a step by step procedure to include what the Labor Crew would be doing. We were fully informed as to what had to be done by us in the ensuing weeks after the job completion to assure a successful result and to maintain stability in the chemical analyses of the water. Our contact with your office (Tom) was patient and responsive throughout the process. As to the men on the work site doing the resurfacing, they were polite, efficient, capable, and knowledgeable from start to finish. In closing, we are completely satisfied with Sylvan & Anthony Pools and would not hesitate to recommend them.