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Ann Arbor Cyclery - 5 Reviews - 1200 Packard St Ste 992, Ann Arbor, MI - Sporting Goods Reviews - Phone (734) 761-2749

Ann Arbor Cyclery

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1200 Packard St Ste 992
Ann Arbor, MI 48104
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(734) 761-2749
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Retail Shopping , Sports & Recreation

Reviews

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Best

Ann Arbor Cyclery is your best bet for friendly, knowledgeable, quality bicycle service in Ann Arbor. I took my 10 yr old GT Tequesta mountain bike in to replace: a cracked heads...

Worst

Terrible service. Had problems with merchandise, manager (owner) rude. They do not stand behind the products they sell. My recommendation-purchase from a larger chain with better ...

Terrible Service Buyer Beware****Terrible Return Policy*** 3/22/2010

Terrible service. Had problems with merchandise, manager (owner) rude. They do not stand behind the products they sell. My recommendation-purchase from a larger chain with better return policy and better service. more

Dont buy anything here 3/19/2010

This bike shop initially impressing me with great customer service and friendly staff, but they have since proved to be inept and unwilling to stand behind their product. They sold me a wheel set which has continually had problems. I told them where and how I rode, and they recommended this wheelset. Now that I have had it for over 6 months and it has never worked properly (the back wheel keeps breaking spokes) they tell me I am stuck with wheels that have never really worked, and that I am abusing the wheel (by riding it on the sidewalk, or crashing the bike, or something). There is a reason there have been several people who work there that have quit and moved to other shops. It is difficult to work for a shop who does not stand behind its product. I am also told the shop is several months behind on paying its employees (which I guess is probably why they don't want to stand behind what they sell, when that would cost money). If you are looking for a simple fix, they will do an alright job. But, if you are looking to actually buy something that you hope will last or get an important repair, please, go somewhere else, and save yourself the time, stress, and money of dealing with a shop that does not stand behind what it sells. more

Awesome Service With A Smile 9/21/2007

Ann Arbor Cyclery is your best bet for friendly, knowledgeable, quality bicycle service in Ann Arbor. I took my 10 yr old GT Tequesta mountain bike in to replace: a cracked headset, locked front derailleur, stripped cassette, rusty chain, missing spokes, and some cables. :) I took the bike to several other local shops and got quotes exceeding $250. I was immediately impressed with the friendly and open attitude of both employees at the shop. I was sold when the total repair cost was almost half that of 'the other guys'. Of course, the bike rides perfectly now. They were very supportive of DIY solutions. I noticed that they were very kind and helpful to the more inexperienced cyclers also at the shop. Support your local bike shop: support the Ann Arbor Cyclery! 9-10-07 more

Ann Arbor Cyclery 8/20/2005

Ann Arbor Cyclery is a terrific shop for all of your bicycling needs. You can by bikes, and all sorts of accessories for your big biking trips. The prices are reasonable, and the staff is extremely knowledgeable and helpful. If you are gearing up to go on a big biking adventure, be sure to stop in this store first. more
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