I had rear-ended a vehicle on the fifth of June in 2010. The damage was very minor. The cop estimated the damage around $1,200. I received the quote of $5,200 from Ankeny Auto Body and was simply stunned. I gave them the ok because my insurance recommended them to me and said they work directly with the body shop. A week after I gave them the ok I wanted to get some stuff out of my car. I go in I told her my name and she just let me walk back there, NO I.D. or anything. Ridiculous! I get a call saying my car would be done on the 23rd of June. I called and asked them when I could pick it up, they said well it will be done tomorrow (24th). I call on the 24th, ""well it will be done tomorrow (25th). I call on the 25th, ""well it will be done on Monday the 28th. AGAIN, I call them on the 28th, ""well it will be done tomorrow, I swear this is the last time I will say that to you."" My car is still in that shop as of today the 29th, it has been 24 days for MINOR damage. This place is insane!
Cons: Everything with Ankeny Auto Body is a CON.