I absolutely LOVE this place! I recently moved to Chicago and hadn't had a chance to find a vet before my dog got sick and needed to go. I was slightly nervous taking him to a new vet at a time when I needed expertise the most. As an Alumni of Michigan State University, I was happy to see on the website that it is owned by a MSU grad, as they have one of the top veterinary schools in the country. Dr. Waisburd, who I saw, graduated from Cornell, also one of the top veterinary schools in the country. I could not have been happier with my experience. Everyone was so friendly, helpful and caring. Prior to coming in they connected me with a vet technician to go over what I should do to help my dog feel better in the time before my appointment. When I arrived they were so loving and gentle with him. Dr. Waisburd did a thorough exam and went over everything with me. A few days later I received a thank you from the Dr. with a personal note inside. I really feel like they care. The office is modern yet homey. I liked that it didn't feel like a doctor's office. I highly recommend them.