I have been to this clinic a few times with my pets. Each of the times, I received pretty standard care, but nothing exceptional and there have been a few gaps.
The last time, for example, I brought in a stray kitten we planned to keep. They gave her shots, said she was 6 months old, and could be pregnant. That was it. I was offered a feline leukemia test but when I asked for more information about odds/risks, I wasn't given anything very concrete.
When I checked out, I was told that I should bring her back to be spayed, and then I was told she *might* need booster shots and that they would send me a reminder.
I did not get any reminders on this or any follow-up care. Nor was this the first time. I had a puppy who got her shots there but I never received follow-up information on her either.
The staff does seem to be able to provide the required services, but there is nothing that just says "excellence".