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Animal Emergency Clinic - 6 Reviews - 22085 Commerce Way, Grand Terrace, CA - Other Reviews - Phone (909) 512-6439

Animal Emergency Clinic

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22085 Commerce Way
Grand Terrace, CA 92313
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(909) 512-6439
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Reviews

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Best

We would like to take Dr. De Groot home with us. He got our Havanesse back on his feet in less then a day. Dr. De Groot analyzed the situation and diagnosed as best he could wit...

Worst

Yesterday afternoon, I arrived home from work to find my six year old Bichon in the middle of a seizure. This was the first time she has ever had a seizure and I did not know wha...

Dr. De Groot DVM 3/7/2010

We would like to take Dr. De Groot home with us. He got our Havanesse back on his feet in less then a day. Dr. De Groot analyzed the situation and diagnosed as best he could without all the history and information needed and fixed the problem. We had just spent an entire night sitting up with our dog listening to him whine and yelp. Dr. De Groot fixed it and it was very inexpensive. more

WRONG DIAGNOSIS 11/13/2009

Yesterday afternoon, I arrived home from work to find my six year old Bichon in the middle of a seizure. This was the first time she has ever had a seizure and I did not know what to expect from it. After the initial thrashing around, she snapped out of it and appeared to be more alert, with just one problem, her hind quarters were paralyzed. I waited about an hour and took her to The Animal Emergency Clinic in Grand Terrace. Dr. Hardesty examined her and had a perplexed look on his face the entire time. He was not sure what was wrong with her and suggested taking x-rays, which I agreed to. Dr. Hardesty called me back to a computer monitor and went over the x-rays, which in his opinion looked perfectly normal. He asked if he could keep her through the night and I picked her up in the morning. I received a $280.00 bill, paperwork from a front desk person and told ?Your dog still cannot walk.? I immediately took her and the paperwork/x-rays to Dr. Wild?s office. Dr. Wilds more

HEARTBROKEN FAMILY LOSES OUR FRIEND-TWICE!!! 9/26/2009

After a short illness, we brought our dog in to the hospital on Friday night. Several tests indicated that she was not getting better, in fact, other health concerns were beginning to arise as a result. We were given the option of euthanasia, and after a long deliberation, we agreed that this might be for the best since we were told she was in pain. We were doing what we thought was dignified for our beloved friend. Before saying our goodbyes, we made arrangements through the hospital to have her remains cremated and opted to go through a company that also made an imprint of her pawprint. We were given a paper by the hospital staff, and told to call the next day to make arrangements, in which we did. Well, 3 days later we get a call informing us that there was never any notations in our file as to the cremation, and they had already disposed of all the animals that had passed away over the weekend. It felt like we had LOST her all over again. Our last wish for our friend was to have he more

High price, vets great if not too busy 6/18/2007

I have been here many times. My dogs' had foxtails in their ears; my diabetic dog was ketotic; my parents' dog ate my dad's high blood pressure pills (got the bottle off a desk and bit it open!) etc. My cat refused to eat (which can be deadly in felines.) They saved my family's pets time and again. Caring, helpful staff. \r \r I only had problems on one occasion--I brought my diabetic dog in because his toe was swollen and the previous animal hospital's x-ray machine was broken. \r Although Barton did an x-ray that showed no fracture--only "changes in the soft tissue"--no antibiotics were given. \r By the time another vet properly diagnosed my dog's toe as being infected, the infection had spread to the bone. Antibiotics proved ineffective at that point, and my dog's toe had to be cut off. Had Barton given my dog antibiotics before the infection had spread to the bone, his toe could have been saved. more

They took care ... 7/13/2005

of each and every one of our animals (both dogs and cats) with a professional manner. It's a long drive, but worth it when an emergency arises. Very considerate people! more

I've used ... 6/6/2005

this facility many times in emergencies and always gotten excellent treatment. Prices are high, but I expect that of a place that stays open whenever I need them. They seem to be very careful and informative. Also, caring when things go bad. more
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Owner Message

  • Animal Emergency Clinic opened in 1974 to provide emergency veterinary service during the hours when regular day time practices are closed. We strive to provide the best possible medical and surgical care, and through the years we have enjoyed the referrals and support of the area veterinarians. Skilled medical care is provided throughout the day and night by veterinarians experienced in the emergency treatment of sick and injured animals. They are assisted by a staff of well trained, qualified, and caring technicians. We provide in house laboratory and radiology diagnostics, emergency surgical service, and state of the art anesthetic monitoring including pulse oximetry. Quality medicine and compassionate care have always been important priorities at Animal Emergency Clinic. For over 37 years we have maintained the high standards required to have accreditation by the American Animal Hospital Association. We sincerely hope you will be pleased with our service. Our staff will be happy to answer any questions you may have

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