I'm sure the other reviewer was only commenting on the bird factor, but so far, Dr. Murray has been very good with my pets. I have 2 small dogs, and they just had their teeth cleaned. They took great care with both my babies and I have no complaints. My mom has taken her dogs here ever since they opened their doors many years ago. Many of my family's pets been patients of this hospital (7 as of today) and we seem satisfied with them. So as far as canine care goes, these guys are very good.