I've gone to Dr. Dinh for several months now. Since the first visit, her and her staff have been nothing but nice to me. I had not visited a dentist in a much longer time than I'd like to admit, but she didn't give me a guilt trip like other dentists in the past have done to me.Like someone else said on here, she doesn't use sedation, but she has always been more than willing to numb up the work area when I've gone in. She's been willing to answer any questions I have, as has her staff. Dinh has also recommended me to two different periodontists about more involved procedures when she thought them to be necessary. I keep going back because of the friendliness of everyone in the office, and, if the Texas heat wouldn't kill me, within walking distance of my apartment.