OK, so I too am jumping on the five-star bandwagon for this garage door repair company. My knowledge of garage doors was pretty much zero until Ken bestowed some new info nuggets to me today. Professional, helpful, efficient and knowledgeable, I would call Ken again if I run into any problems (and would recommend him to others, of course!). Small tip: be sure to call, not use the online form, to schedule your appointment - I used the online form and ended up having to call to schedule. Another pleased customer - thank you, Ken!