A bunch of crooks and cheats! I took my car in to get serviced before going on a road trip. I emphasized my excitement for the trip, but also how well I wanted my car to run for the trip, which is why I was there. Long story short, they put my tires on backwards. During the road trip, my check engine light came on and my car was acting up, similar to when traction control is used, but I was driving on the highway!! I take the car back and they put the tires on correctly but after the trip the damage was done to the tread and the tires were displaying small cracks. The check engine light turned off after they fixed the tires and hasn't come on since. All the owner did was tell me that I ""must have put a batch of bad gasoline in my car that time which caused the engine light to turn on. But I didn't put new gas right when they fixed the problem so that's impossible. Still ""Eben"" stands behind that story. He also insisted that putting the tires on backwards is not only minimal, but he does that on purpose to his car when he is on the ""race track,"" as though they did me a favor. They first offered me a free alignment. The notes on the computer said that I was offered an alignment check. Then he insists that he caught me in a lie because the computer says alignment check and not alignment. He then went on to ask me ""where do you have money to take my car to a Toyota dealership from."" Obviously implying that I am not wealthy. The young lady at the front desk said that she had NEVER experienced the putting the tires on backwards on any car in the time she has worked there. ""Eben"" first stated that he would be mad too if someone made a mistake like that on his car and put his kids in danger. Yes I am a dad. But when I spoke to him today he said they did absolutely nothing wrong and owe me nothing. He was repeating himself a dozen times, just to make sure he was speaking over me. I left several messages on each number and wasn't called back for almost all of them. He said he didn't care what I had to say and that I was making it all up. A backwards tire is a backwards tire genius. They will use any loophole to leave you in the dust. They will insult your intelligence and get aggressive. They may even make reference to your financial being. But they WON'T lend an ear, any care, or solution to problems THEY created. They'd rather call you a liar. Let's see how long the new management lasts in this town. I drive a Toyota Avalon which is a great and smooth car, but since they got their hands on it, it has never driven as well. Don't Do it!!!