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Ameritex Apartment Movers Inc - 4 Reviews - 11900 Hobby Horse Ct, Austin, TX - Rental & Leasing Business Equip Reviews - Phone (512) 442-4200

Ameritex Apartment Movers Inc

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11900 Hobby Horse Ct
Austin, TX 78758
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(512) 442-4200
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I'll try to be brief....my move time frame Friday (4-6 pm) at 7 pm I called and was told I had cancelled the move...in utter shock I said I can assure you I did not cancel the mov...

Terrible Service 1/19/2010

I'll try to be brief....my move time frame Friday (4-6 pm) at 7 pm I called and was told I had cancelled the move...in utter shock I said I can assure you I did not cancel the move. I was told the mover was late with a previous move. He called me directly and said the same thing now arriving between (7 and 8 pm) He showed up at 8 pm to tell me he was not going to go forth with the move due to rain..(Well if that was an issue they could have told me at 4 pm...it had been and was forcasted to rain all day.) Showed up the next day to move my stuff and I am paniced cause I have to release this apt, clean it and remove all food from fridge etc. Movers were upset at my sleeper sofa..no one told me to specify. At the new place already behind schedule they rushed through it and every single piece of furniture has scratches and my headboard is actually chiped half an inch deep. Then on the way out one of the movers tells me he lost 70 dollars on this move cause it took him so long to take the bed appart...again no one told me I had to do that. He refused to put it back together and left. He lost 70 dollars and I lost a day as well as gained permanent damage to every piece of funiture I own! I am upset I had to even give them one star on this review! PLEASE DO NOT USE THIS COMPANY!!!! You will regret it! Pros: I guess that I still have furniture Cons: Bad customer service, damaged all furniture and late more

Untrained movers arrived late 1/20/2009

I made a reservation with Ameritex for movers to arrive between 8:00 and 10:00 a.m. At 9:30 I got a call from an Ameritex rep saying they had had trouble with the truck and would arrive around 2:00 p.m. At 2:30 I still had no movers, so I called Ameritex. The rep said the truck maintenance was taking longer than expected and the movers would arrive by 5:00 p.m. At 4:45 I called Ameritex to find out where the movers were. The rep called the driver and had him call me. The driver told me they had been delayed on a previous move that took longer than expected. I don't know how my move was scheduled after someone else's since my reservation was for first thing in the morning. The movers finally arrived, and to my surprise they were another organization subcontracted my Ameritex. The supervisor told me they were a faith-based organization that hires people with substance addiction problems in exchange for housing. That explains why they appeared completely untrained. I thought one of the movers was going to have a heart attack. My plasma television is permanently slanted, and there are gashes on my dining room table. They offered no discount for being late, and even charged me extra because it took them 15 minutes longer than expected. Cons: Careless movers & poor customer service more

Worst movers ever ... pay more and get someone that knows what they're doing!!!!!!!!! 4/3/2008

They didn't confirm the move as they said they would, I confirmed my own move, they dispatched the movers to the wrong address, they were late, they sent me a crew that had already done 3 moves that day and the guys were exhausted. The movers left the headlights on in their truck so i had to give them a jump. They didn't wrap furniture in blankets until it was in their truck and they unwrapped everything in their truck before they moved it in so they scuffed up my furniture and walls at both locations. They dragged heavy furniture across newly finished synthetic wood floors scuffing them. They parked in my new neighbors at my new apartment and also had an incident where one person whose car was blocked in ran into thier truck trying to get out damaging both vehicles. I called and complained the day of my move and did not recieve a return phone call. I emailed them a complaint and they didn't respond. I have broken glasses that were carefully wrapped in paper and packed in boxes they just tossed around. These people are lazy, incompetent, rude and careless. Stereotypical 'take your credit card before they touch anything, break your stuff moving, then charge you whether you like the service or not' movers. Pros: Not a one ... Cons: Too many to list ... more

They don't keep their appointment 8/27/2007

They are the most irresponsible movers. I got the contact from a friend who said they were good. I was scheduled for a saturday move, but no one showed up at my apartment. I called the movers 4 times within 3 hours to figure out what was going on. The girl on the phone would say she'd call back but I never got a call. Finally 5 hours and 5 phone calls later, they decide to reschedule my apartment to the next monday. I had to vacate my apartment on sunday and I have to go to work on monday. So, I insisted on movig on sunday. She said she could get me in at 12:00 noon on sunday. Come sunday, no one shows up. AND their offices close by noon on sunday, so no one to contact or keep me informed. This is the most unprofessional movers I've ever heard of. I had to spend 150$ more than what these guys quoted and get my job done within 2 hours.\r Do not go to ameritex for moving, unless you want hours of head ache, frustration, a lot of hassle and no service in the end. Not to forget having to spend extra money. Cons: Irresponsible and they never moved my stuff at all. more
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  • Neighborhoods:

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