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American Vision Windows - 14 Reviews - 548 W Katella Ave, Orange, CA - Windows & Doors Reviews - Phone (714) 997-1025
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American Vision Windows

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548 W Katella Ave
Orange, CA 92867
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(714) 997-1025

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American Vision Windows - Orange, CA
American Vision Windows - Orange, CA
American Vision Windows - Orange, CA
American Vision Windows - Orange, CA
American Vision Windows - Orange, CA

Reviews

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Best

We give American Vision Windows 5 stars because our experience with them has been an exceptional one. Their quote was not the cheapest and not the most expensive. We looked at o...

Worst

We ordered windows and were pleased with the service up to the day the windows were installed. At that time I realized there was a small difference between what we ordered and wh...

Editorial review from Citysearch 12/16/2013

The process was flawless!! From sales to installation with constant follow-up...Just Flawless!! Highly recommended!! more

Editorial review from Citysearch 11/14/2012

My father called AVW in Orange after hearing radio commercials, and reading positive reviews. The salesman showed up on time and was professional and he was impressed enough to sign a contract for replacement of 14 windows, the date 8/2/12. more

Editorial review from Citysearch 10/18/2012

Our condominium association is in the process of changing out our old windows. American Vision assisted us in deciding on the right specification for our new windows. My windows were installed last week and the job was completed efficently. The installers did a great job and the new windows operate beautifully. more

Editorial review from Citysearch 9/23/2012

We couldn't be happier with our windows & doors! The service was amazing, they were quick, efficient and easy to work with! Ten stars!!! more

Editorial review from Citysearch 7/19/2012

American Vision Windows has proved to be the best window company in the Orange County area. I really believe in writing reviews when I hire a company and I am happy to say that American Vision Windows gets 5 stars in my book! The crew arrived promptly, was very efficient and friendly and got the job done. I can't forget about the prices too, very reasonable. I am loving the way my house looks and will definitely be referring American Vision Windows to all of my friends. more

Editorial review from Citysearch 7/16/2012

My wife and I had American Vision do our, windows (Anlan), text coat, and four sliding doors (Anlan). In all three situations the price was right and the service was top shelf. Every employee treated us with respect, and their professionalism was above all other companies we have ever used. In fact we were sad to hear that they no longer do kitchens -- as we are in the market for an upgrade there. We are seriously looking into American Vision Solar as we just finished a new roof and we are now looking toward solar for the house and the pool. I am a firm believer in using a company that treats their customer with respect and their work/product is of the highest quality. more


Editorial review from Citysearch 7/10/2012

We went through a major remodel of our home 3 years ago and selected AVW as our window replacement company after talking with other companies and were very satisfied with the installation and quality of their product. Recently we had to replace a patio screen that was damaged after someone walked into it. I wasn't sure what their replacement policy was, but I called AVW and spoke with Michelle in customer service. She was very pleasant and answered my questions and slotted us in at the first available date. Jesse (who originally installed all of our new windows and patio doors) arrived earlier than our scheduled appointment (BONUS!) and quickly replaced the screen. My husband asked if Jesse could make a couple of other adjustments with some other window areas and he happily obliged. Both Michelle and Jesse were great and we are very happy to know that we can count on AVW's product and great customer service. more

Great Company! Great Product! Great Service! 5/22/2012

We give American Vision Windows 5 stars because our experience with them has been an exceptional one. Their quote was not the cheapest and not the most expensive. We looked at other window companies and decided to go with American Vision because of their promise of quality and their customer service. Sometimes you actually do get what you pay for. We had American Vision Windows install 22 new windows throughout our house. We could not believe that they stuck to their word and did the entire job in just one day! We have had a lot of work done on our home over the years and never have workman finish the when they said they would. A crew of 9 men appeared on installation day and they worked as an amazingly organized team. Both their knowledge and quality of workmanship was impressive. I also want to acknowledge that the crew had impeccable manners and worked with kindness and compassion. What we witnessed was a clean, professional, and very efficient operation. At the time we also ordered Hunter Douglas window shades for all our new windows. Just recently we had to call American Vision Windows for a repair to be made on one of the shades. Tracy B. could not have been more helpful. You totally get that her mission is to 'please' the customer. the The repairman she sent, Norm R., was suppose to dismantle the shade and have it sent back to Hunter Douglas to be repaired and put up a paper temporary shade in its place. Tracy said the repair would be 2 or 3 weeks and then Norm will come back out to reinstall the repaired shade. Upon the removal of the shade Norm said, no promises, but if I wanted him to make an attempt at it he might be able to do the repair himself. He worked on the shade for over an hour and SUCCESS. He repaired it and we did not have to wait the several weeks! I then thought of showing him the plastic tabs that Hunter Douglas ties to the end of their pull cords that have cracked or completely broken off and asked if I could do anything about it. He said, ""No problem, I can take care of that for you"". We are so happy and impressed with American Vision Windows' product and the service. We are in gratitude that a company such as this exists! Thank You, Jody & Stephen K., Studio City, CA more

BEST VINYL WINDOWS 4/26/2012

I shopped around with a total of 5 companies for estimates to replace a total of 11 windows. i decided to go with American Vision Windows, because I felt comfortable after I met with their salesman. The price was reasonable plus I got some free upgrades. The whole process was smooth from the moment I signed the contract till the day the windows were installed. The windows were to be ready within 4-6 weeks but were ready much sooner. On the day of the installation, the technicians arrived on time and walked me thru the job, explaining what they were going to do and how long it would take. The job was completed on time, they were very professional and cleaned up the job site. I am very happy with the whole process and the look of the windows, The Anlin windows are great. Yes, I would recommend American Vision Windows to my family and friends. Thanks for the great experience. more

I'm glad they made me pay more... 3/6/2012

I know it sounds weird, especially when you'd think a window is a window is a window, right? I mean, what's the difference?? They all look the same, smell the same, feel the same...so the only difference would be price...right? Well, that's not exactly true... Almost 8 years ago when our first son was just over a year old, we had 2 double windows in our house that needed to be replaced. The previous owners had installed vinyl windows in all the rooms except the master bedroom and our front bedroom. We called American Vison Windows in Orange and asked them for a quote. I had heard them on the radio station I was working at the time so I figured they'd save me a buck or two. Their quote was higher than I expected and definitely higher than other window advertisers I had also heard on the radio so I was thinking about not going with them. more

The BEST in customer service, install & product! 2/8/2012

I had a few replacement windows done with American Vision Windows about a year ago and can't say enough about how impressed I am with everything that has to do with this company. When I called and had a few questions regarding my order their customer service was on top of everything...from sales to ordering to installation and everything else in between my experience was fantastic!! I have recommend them to friends and family & will continue to do so. more

Great windows from a great company 1/9/2012

I ordered the windows early in November and was told it would take 6-8 weeks. They banged it out in 4 weeks and they look great. Thanks Steve Huffman your the man. Made my Christmas that much Christmasier. more

Best Window Company 1/5/2012

I had American Vision Windows come out & give us a quote on our home windows. From my 1st call, the customer service of this company has been phenomenal, especially the Lead Coordinator in the office Angie. She was very knowledgable & helpful. The installers were professional & fast. They did an amazing job & cleaned up all the mess they made. The Manager Mike Jackson was very professional & answered any questions that we had. If anyone ever asks me for a great window company, I would not hesistate to refer them to American Vision Windows. Great experience! more

Worst experience ever 10/18/2011

Working with American Vision Windows has been the worst experience in regards to home improvement that I've ever had. I bought 3 windows and one slinding door. After replacing the windows and door 3 time, they still didn't get it right. Windows and door were supposed to be ready and installed withing 6-8 weeks and it took 5 months for them to installed them and still didn't get what I ordered. Very frustrating experience. more

A problem with American Vision Windows 12/18/2010

We ordered windows and were pleased with the service up to the day the windows were installed. At that time I realized there was a small difference between what we ordered and what was installed. I wasn't worried because up until then everything was good. I noted the problem on the paperwork, requested a call back from the salesman and waited. It didn't come. I called the salesman and didn't get a call back. I called the company and didn't get a call back. I sent an email to customer service and didn't get a return call. I again called customer service though by now I had realized there was never anyone available to talk to me. This time I did get a call back but I missed the call so I returned that person's call. Oops, I had missed my one chance to maybe talk to someone. I never got a call back. It was then I realized I am a slow learner, the fact is American Vision Windows provides great customer service only until they cash your check. more

An awesome experience 8/6/2010

We have waited twenty years to replace the windows in our home. A friend referred us to another company. They didn't seem interested in coming out to Norco. They told my husband to measure the windows, and they would give us a price. I don't think so. After hearing the advertisement on KNX many times, we decided to give American Vision Windows a try. WOW! This was service. The rep came out, not only was he on time, he was early. Gave us a bottom line price, with no possible add ons. He was very knowledgeable and personable. The job was completed yesterday, and our home looks awesome. The installers were on time, professional, and their work was impeccable. We are now waiting for our new front door from American Vision Windows. After three trips to Home Depot, and awful service, and never a bottom line price, we gave up. We would recommend American Vision Windows to anyone who needs windows or doors. A truly magnificent company. Jacqui & Larry Tarpley Norco more

Great Installers, Great Showroom, Great Company 3/11/2010

American Vision Windows installers were great. They knew exactly what they were doing, and did not tear up our home at all. They cleaned up after themselves and the workmanship was impeccable. We went into their Orange showroom prior to buying the windows and met the manager Kevin. He was so confident with their service, that he gave Joan and I his personal cell number with instructions to call him if there were any problems. Pros: They know what they are doing Cons: They are not a national company...Yet. more

Ethical & Capable Window & Door Contractor 11/9/2009

From the first phone call to the final service, this company performs. The Consultant warned that with home improvements, there are always obstacles, and if we let him know about any problems, He would assure it was taken care of. He Did. Pros: Does not use Sub Contractors Cons: Cannot please everyone more

American Vision Windows is the best!!! 2/11/2009

First of all, I have to admit that I didn't realize the difference that new windows can make on a home from the inside and outside. My house feels sound now. No drafts. No noise. My house stays pretty constant temperaturewise so my heating and cooling bills are nice. I feel safer because my house feels like Fort Knox now. more
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Revolutionizing the home improvement industry, one customer at a time.

Owner Message

  • American Vision Windows began from our desire to raise the bar in quality replacement window installation & help families like yours find home energy solutions. Our trusted & experienced window replacement technicians will show you how to beautify your home AND reduce your energy bills. American Vision Windows offers an incredible selection of custom-quality replacement windows and doors that will reduce your heating & cooling costs. Increase the value & security of your home with: Vinyl windows, Bay windows, Aluminum windows, Casement windows, Double-glazed and triple-glazed windows, French doors, Patio doors, Exterior doors, Modern/Traditional entry doors. Call American Vision Windows with locations in Orange, Simi Valley, and Santa Clara, California and now in Mesa, AZ (888) 542-2875.

Additional information

  • Hours:

    Mon-Fri 9am-5:30pm, Sat 10am-4pm, Sun CLOSED
  • Payments:

    American Express, Discover, Master Card, Visa, Cash, Check, Financing, Debit Card
  • Neighborhoods:

    Orange County

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