I started using American Self Storage when I was in Chapel Hill and it was very convenient. Now that I am farther away, in Raleigh, I have continued to use their service because they are very reliable and understanding.
When I first called them about storage, I was able to get everything done over phone. It did not take a lot of time and they mailed me the contract. Now, I am very busy because I work by myself, so sometimes a payment date slips my mind. They always call and remind me so that I do not have any late fees, which I really appreciate.