I have been going to American Pet Hospital for about eight years now with various pets. I have taken my cats, and dogs there. The doctors are always very friendly, and go the extra mile. I always seem to have numerous questions and they have always answered them no problem. When my Yorkie had puppies, I took her and the puppies to American Pet Hospital to be checked, and to have their dew claws and tails cut. The staff is always very friendly. They answer the phone politely, and really make you feel like you are leaving your family member in a safe location.