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American Family Insurance - 2 Reviews - 12208 Se Market St, Portland, OR - Insurance Services Reviews - Phone (503) 774-2820

American Family Insurance

12208 Se Market St (at Serving Your Area)
Portland, OR 97233
(503) 774-2820
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American Family Insurance - Portland, OR



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All reviews seem negative


After being insured with Barbara and AmFam for 7 years I never expected for my monthly auto insurance payment to skyrocket an additional $50 per month!! I am a low risk driver, a...

Response to above email 1/19/2010

In my response to the above persons comment: First is that I have been an agent for just 3 1/2 years not 7 years so you need to get your facts straight! I dont know who you are as you did not leave your name. I have NO control over the rates we charge but if you had incidents on your MVR or at fault accidents then of course your rate would increase! Why should you pay the same rate as someone who has a clean record. I would have explained this to you but maybe you werent listening?? As far as your home goes..what does a loan officer know about Insurance?Nothing!! That was your first mistake as you should consult the experts.I doubt that your rate was 600.00 higher unless you have a bad credit score. A past due bill is sent when you dont pay your bill so maybe this is part of your issues. I can only cancel a policy with a signed authorization (to protect you) or maybe you just failed to notify my agency and now its all my fault. Sorry I cant help those who cant help themselves. Pros: Vert trusted agent Cons: Person who wrote above comment is wrong! more

B E W A R E ! ! ! ! 8/8/2009

After being insured with Barbara and AmFam for 7 years I never expected for my monthly auto insurance payment to skyrocket an additional $50 per month!! I am a low risk driver, as I haven't had a mark on my driving record in the past 6 years! Barbara was unable to tell me why my rate increased. Irritated, but still having good faith in my trusty Agent, I asked her for a homeowner's quote. It was my Mortgage Broker, Jerry, who brought it to my attention that Barbara's quote seemed too much for my home. Jerry then got me into contact with one of his Agent friends who was able to get my mortgage insurance for $600 less annually!! Also my monthly auto is now back to my good old days rate!!! Now my monthly auto and home is LESS than what Barbara charged me in auto alone. Oh yes, and I just got a PAST DUE bill from her because she had not canceled my policy, even though I called twice to ensure cancellation. What a NIGHTMARE. I do not recommend Barbara Mcginness!!! Pros: Sweet and friendly demeanor Cons: She will rip your face off!!!!! more
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Owner Message

  • For more than 80 years, we've made it our business to give our customers peace of mind by making their insurance experience easy and convenient. American Family Insurance understands you are looking for a relationship with a stable and trustworthy company. You want an expert, caring advisor who works toward making your insurance experience easy and convenient. An advisor who ensures there are no unwelcome surprises and peace of mind, especially in your time of need. Our knowledgeable agent advisors provide auto, home, life, health, business, and farm & ranch insurance.
    Flexible Payment Options, Competitive Rates, Discounts Available
    19 States Served: WI, IL, MN, IA, MO, IN, OH, GA, ND, SD, NE, KS, CO, AZ, UT, NV, ID, OR, WA
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Additional information

  • Neighborhoods:

    East Portland Neighborhood Office, Mill Park