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American Design Assoc Inc - 4 Reviews - 606 Baltimore Ave Ste 405, Towson, MD - Furniture Manufacturers Reviews - Phone (410) 823-5500

American Design Assoc Inc

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606 Baltimore Ave Ste 405
Towson, MD 21204
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(410) 823-5500
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Reviews

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Best

I've been working with American Design for years. My sales rep is always available to meet or take phone calls. We've furnished our entire office building through American Desig...

Worst

This company has horrible customer service. We have tried to get issues resolved for almost a year, and they have made one excuse after another. Besides the customer service bei...

Very Professional and Knowledgeable 10/19/2009

I've been working with American Design for years. My sales rep is always available to meet or take phone calls. We've furnished our entire office building through American Design Associates and will continue to do so. I just saved thousands on my new conference room incorporating both new and used furniture. Pros: Great Pricing and Free Design more

Excellent Design Services!! 9/30/2009

I called for help with our offices and a salesperson came out immediately. They were professional and extremely helpful to a furniture newbie: ) I was happy with the pricing and delivery as well. A first class experience. Thank you!! more

Great company 9/29/2009

They came out, measured, presented a layout and saved us thousands on Herman Miller used cubes. Thanks!!! Pros: Represent alot of companies and have used options more

Do not use this company! 1/21/2009

This company has horrible customer service. We have tried to get issues resolved for almost a year, and they have made one excuse after another. Besides the customer service being appalling, the prices are high, and the products appear to be ?second quality.? We ordered thousands of dollars worth of furniture and accessories and were still pushed aside when follow up was needed, even to order more items! They do not respond to calls or emails in a timely manner (you usually have to call a few times and harass them). Items take an unacceptable amount of time to come in (which you get more excuses about). I can not see this company staying in business much longer. Cons: Service, variety, price, return policy more
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Additional information

  • Hours:

    Mon. - Fri. 9am - 5pm;Sat. - Sun. CLOSED
  • Payments:

    American Express, Discover, Master Card, Visa
  • Neighborhoods:

    Towson
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