Attempted to take my two dogs just for daycare the Friday of the 4th of July weekend. When I called, the manager made it painfully clear that she had 32 RESERVATIONS and that my drop off needed to be quick to accommodate 32 RESERVATIONS. She did not ask me to do an eval since my dogs had been to an all day play daycare before. \r
When we arrived, it was sooo stressful, there were two dogs in the room facing the lobby that kept barking at my dogs; there was a cat (YES! a cat) unleashed and wandering around the lobby which one of my dogs is a rescue and I was told he absolutely does not get along with cats; I asked about the first day being free as advertised on their website and the manager quite curtly said that there was no way possible she could give me free daycare when she has 32 RESERVATIONS on a holiday weekend; she reviewed their shot records so quick that she thought some were missing and told me that she couldn't take them to which I had to go over them with her; I had to repeat myself several times because she was in such a hurry; and finally, another dog came in while we were waiting and my male dog growled and the manager immediately told me that she couldn't take him because he growled and it meant he was unsocialized and aggressive and that she didn't have time for him. As I tried to explain that none of us saw what happened considering we were going over their shot records (could have been the cat, could have been stress, could have been anything), she just responded that she had 32 RESERVATIONS and she didn't have time to find out what happened. \r
I was inconvenienced and left with my dogs. However, it worked out for the best after reading some of these reviews. Needless to say, the whole interaction took about 7 minutes and the manager most truly treated it like nothing more than a business. \r
The manager never acknowledged my dogs or asked questions about them (i.e. names, ages) or even introduced herself or the daycare facilities. She kept confirming that I was only there for daycare, which made it seem if I wanted to pay to keep them longer, she would have made an exception. \r
I do NOT recommend this place, there are several other all day play daycares that are soooo much nicer and more competitive with rates and special care. Of course, I can't comment on the treatment the dogs get at this daycare, but the manager does not give a warm welcome that you would expect at these prices and most of all, the place to leave your loved one.
Pros: No kennels
Cons: Manager with bad attitude and may not even care for the dogs