Consumers Beware! I have had the worst experience with this company. Multiple times a year we were without propane as the tech in the area never checked on us. So we always were forced to pay emergency rates for their propane. Even if it's not emergency rates, their rate is as much as $1 per gallon higher than competitors. When we finally had it, spoke with someone in their office and made sure we paid our account in full to close our account, they take a lengthy time to pick up their tank and then charge us a pick up fee after the fact. And on the bill it was labeled as ""Other Adjustment"". terrible company, terrible treatment of clients, i would call it extortion to force clients to pay these rates because they are understaffed.