Used them to move me from Eastchester to Mahopac, NY. By 4pm we were ready to go, the truck was to follow me there. They never showed and held my furntiure ""hostage"" til the next day & told me that the mis-priced my move and added an add'l $1000. They would not release my furniture til I paid them cash (only!!). They also had advised me to take out glass insurance for some glass pcs...they broke some pieces & when I went to put in a claim they said it was not covered. After unpacking, I had numerous things missing such as stereo equipment & 2 vcrs. I did put in a formal complaint to consumers complaint and the business bureau.
Cons: too numerous