I went to Alre II on several occasions. The management and the lack of respect for the customers do not impress me. I was told on the phone that I could have my daughter?s twists; she?s 5, taken out for $20 and then a wash for $15, a total of $35. I was more than willing to pay that price since it saves me the time. When I got to the salon it turned into one big drama over a 5 year old?s hair. The receptionist said to take out the twist was $35 and it would be additional monies if I want more. I wasn?t going to pay more than the price I was told over the phone. The hair stylist who was the sweetest person went ahead and washed it for me, but could not dry her hair because of their policies. She really wanted to finish the job she had started. Another stylist was talking about me and my child to her customer, and the receptionist about how what she said over the phone could?ve been misinterpreted, and that I need to just put up my daughter?s hair in a ponytail. All this as I sat there looking at her. Needless to say, my 5 year old left with wet hair. \r
Do yourself a favor and spend your money where they?ll appreciate you as a customer.
Pros: Ambience, My Stylist
Cons: Customer Service, Management, Unfriendly Environment