I go here for my monthly coumadin checkup. When you enter the office, you can tell everyone there is willing to help you. The check in staff is always friendly and efficient. They seem to remember conversations from month to month. They always ask about my family and my personal health. The staff that does the checkups are courteous and knowledgeable. they can answer questions for me quickly, so I do not have to contact my specialist. Everyone treats you with respect. I do not mind having to go to this medical office every month!