The office staff is rude and disrespectful. my appointment time got messed up by the staff, so they asked me to come back at a later time the same day, and they didnt even apologize for their mistake, or for inconveniencing me by asking me to come back. I went back to the office later in the afternoon as they asked me too, and when they asked me for my copayment, i reached in my purse to find my wallet, only to realize i left it at home due to changing purses.
I explained to them that i left my wallet and can pay later, and ive been going to them for over a year, never missed a $15 co payment .
I spoke to office manager who happens to be Dr. Bill's wife, and she saw that i never miss a payment, but still refused to allow me to see a gynecologist for my health issue, just because i didnt have my wallet to pay the $15 co payment,!
That was the last straw for me, as they have made many mistakes, one being getting my nationality wrong in the system, scheduling my appointments incorrectly, and being rushed by Dr Bills on some of my office visits!
If i pay my money over a year to a doctors office on time, i do not want to be rushed, and i dont want to interact with RUDE office staff, and lastly and most importantly, i do not want to do business with people who have no compassion and care more about a $15 copayment more than a patients health!