Do yourself a favor especially if you want to spend your money wisely. My wife and daughter wanted to see an allergist to see what they where allergic to and having Blue Cross Blue Shield State she called and was told that if our deductible was met which it has that our visit wold be under 20 copay and she set up the appointment. We arrived on the day and she and my daughter was seen after about 3 hours they finished being stuck by the pins no big deal that's the treatment they went to the window and was hit for $347 dollars and my wife explained both deductibles had been met for the year but they did not want to hear that so we paid it reluctantly. Two days later both my wife and daughter started having allergic reactions my wife's not so bad but my daughters was bad enough to be concerned, the school called and stated daughter was having issues so we called these people (my nice way of putting it) and they said bring her in we will look at her that the fee would be under 30 dollars because deductible had been met (even though this was from the previous visit and should have been covered). We took her in and they where quickly in and out jokingly acting like it was not anything they had done (like i figured they would) using every excuse in the book that it was not from the 80 something injections they gave her just 6 days prior and the symptoms coming on within two days of being treated, so we went to check out and after fiddling with the computer for 10 mins and acting like she was correcting payment info wow they hit me with a 43 dollar charge. I said i don't understand i just paid you 347 dollars less than six days ago and both times you told my wife not to expect to pay 30 dollars and she states well you have a 12 dollar balance on your bill. What the h-ll?\r
You haven't even had time to bill ins yet and your saying i still owe you from last visit and to top that i stated lady my deductible has been met twice now and yet your still saying i cannot pay my copay. She says well when it gets back from insurance if you over-payed you will receive credit from our office. You don't understand i don't want credit to your office what happens if i don't need it or use it. How can i owe you 12 dollars. So to make a long story short I really hope these ------- sleep well at night and enjoy that is the last dime they will receive from me and ill be in contact with the insurance company i'm sure they would love to hear this. So as i stated at the start do yourself a favor and look elsewhere i sure wish i had 390.00 out of my pocket for nothing and i do mean nothing. They are rude and the front desk is a joke. I'm not the only one who feels like this i seen the review left by another. You do not treat people like this and sometimes you have to bite the bullet a little and take one for the team you can't win them all, they know they where wrong for this and you could tell it. The lady kept saying i'm sorry. No don't be sorry i just hope they pay you well enough to put up with the crap your going to get if this is how they are going to do business.